Generative AI: A Game-Changer for Your Business Strategy

The Synergy of Data, Technology and Optimisation

For decades, data and technology have formed the bedrock of business optimisation. After all, the convergence of these two pillars has enabled companies to streamline processes, analyse market trends, make forecasts and so forth. But what if we told you that the possibilities could reach even further? Generative AI is a new, emerging technology made possible by the huge availability of computing power and diverse and extensive datasets. Its scale and volume of processing power and training data is truly unprecedented and therefore groundbreaking.

A basic example is the following: imagine the fashion industry in which Generative AI leverages existing data to design new clothing lines that match trends and evolving customer preferences. In a nutshell: Generative AI takes optimisation to the next level by introducing new solutions that drive progress.

Are you among the 81% engaged in Gen AI?

As we currently perceive, Generative AI is a tool that can serve as a valuable assistant providing you with a competitive advantage in your core business by increasing productivity and precision. It empowers your employees and creative minds by automating tasks, allowing them to focus on uniquely human efforts. According to research by technology leader Insight Enterprises, a whopping 81% of business leaders are actively developing Generative AI policies, from defining roles and responsibilities to employee training and data governance. This shows an industry-wide commitment to staying ahead in the technology race.

Employee productivity is key

Talking about increasing employee productivity, the endless possibilities of Generative AI are currently being explored by companies in Belgium. So according to recent research by security specialist Kaspersky. For example, from a sample of 500 Belgians, a quarter of respondents (25%) admitted using ChatGPT at work for textual tasks, such as content generation, translation or text enhancement. About the same number (24%) use it as a time saver, such as summarising long texts or taking notes during meetings. These results are confirmed by consumer organisation Testaankoop, which states that 45% of the respondents had used ChatGPT directly through OpenAI or through the Bing search engine for some sort of tasks at home or at work. The customer-facing applications of Generative AI are equally promising, as companies think about integrating the technology into their customer communications. One example is tour operator TUI, which has incorporated ChatGPT's intelligence into their mobile app so that customers can plan their trip with little effort.

Now let's delve into three captivating Gen AI project ideas for your business to explore:

1. Creativity and content creation: unleash the creative potential of Generative AI to produce engaging content that resonates with your audience. From marketing campaigns to product descriptions, this technology can be your company's secret weapon in content creation.
2. Customised communication: increase customer communication with personalised and context-aware messages. Harness the power of Generative AI to engage customers in a meaningful way to drive loyalty and conversion.
3. Process excellence: streamline and optimise your internal processes with Generative AI. Automate routine tasks, improve decision-making and ensure operational excellence across all departments.